Particular Clients

At Janela Pura, we work not only for companies, but also for private customers. We are a prestigious company with an excellent response capacity. We are associated with the factory of the company mmwindow, which is based in Vendas Novas, where all of our solutions are manufactured with total professionalism and dedication.

We provide all the technical information of our products so that the customer’s choice is the most suitable and the one that best adapts to their needs. We have a team of competent commercial technicians capable of advising the best solutions, taking into account the most indicated efficiency and aesthetics. We accompany the customer in all stages of the process, from requesting a quote to technical assistance, if necessary.

We offer:

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TECHNICAL-COMMERCIAL ADVICE

Our commercial technician schedules a visit to the site with the client so that he can carry out a study of the most suitable efficient solution that best adapts to the client’s needs.

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ELABORATION OF THE BUDGET

When the customer chooses, with the help of our commercial, the most suitable windows or doors for his home, the budget department prepares a detailed budget. All choices of solutions, hardware, glass, finishes and components are described in detail in the budget, so that it is clear and detailed.

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FINANCING ADVICE

We help in advising the type of financing that best adapts to the needs of each client.

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AWARD OF THE BUDGET

The windows and doors chosen by the customer are awarded.

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ORDER OF WINDOWS AND DOORS

Our commercial technician measures all the windows and / or doors on the construction site so that materials can be ordered. That said, it defines what the disassembly/assembly delivery times are.

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DISASSEMBLY/ASSEMBLY

At this stage, our assembly team will proceed to dismantle old windows by placing efficient windows and / or doors. The day and time of this process is agreed with the customer.

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AFTER SALES ASSISTANCE

We have a permanent after-sales technical assistance service, in case customers need our services due to the adjustment of windows and / or doors, hardware components, etc. Not forgetting that all of our solutions are guaranteed.

WE HAVE AVAILABLE ALL CATALOGS RELATING TO OUR PRODUCTS

– Through the form bellow and request a budget –